This was our first visit to Wilhelm (Surprise). We moved here from Northern Indiana where I had a long time trusted mechanic. I looked at several repair places in the area and was impressed with the reviews. I tried Wilhelm for an oil change and some minor mechanical work. I was impressed with . . . everything! First of all, since moving here we just have one car. Wilhelm offers free shuttle service so it is very convenient. The appearance of the shop office is extremely clean and organized. They offer clean and comfortable seating, couches and a table. The service was quick and actually cost less that estimated. My service person was very efficient and pleasant. He explained the warranty and referral programs. I was impressed how much they have their act together. Most of all I am pleased because I have found my car repair place.