Surprise Auto Repair

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Does your truck need leveling?

Does your truck need leveling?

Trucks are becoming a more popular choice than ever when people are purchasing vehicles. There is a big selection on offer nowadays and people are taking full advantage. A lot of trucks come originally with the front end lower than the back end. This is where it may be important to some customers to have their truck “leveled out”. This is mainly to do with aesthetics on how attractive the truck looks and with the truck leveled out, you are bale to put on bigger, more aggressive tires. Here is our master tech, Mike Reynolds to explain more; YOU TUBE VIDEO. For the F150 we worked on, the process was pretty straightforward but it can vary depending on different truck makes and models. This process was easier because for the Ford F150 pictured, there was only one part needed to complete the service. We needed a spacer to be placed above the strut to give the front end a slight lift and level it all out. For other trucks such as Dodge Ram and Chevvy’s the process is a di ... read more

TEXTING AND DRIVING

Texting and driving – No amount of justification makes it okay.  You may have seen it already on over 1,000 billboards across the nation, the new slogan created by Oxford student, Emily McDonald, “Better left unread than dead.” Hard hitting? Yes, straight to the point? Certainly. What reads as a harsh message, in fact does not do the underlying problem justice. Its almost impossible to get across the importance of this problem that puts so many of us in danger on a daily basis. Texting and driving is extremely dangerous and needs to stop.  Every year, about 421,000 people are injured in crashes that have involved a driver with some kind of distraction. Each year, over 330,000 accidents that are caused by texting while driving lead to severe injures. All this means that of all those “distracted” drivers, about 78% of them are distracted by one thing, their cell phone. It might su ... read more

Meet the managers

Meet the managers

Our 2017 Management team – pictured from left to right. Thom Gyder (owner), Ernie Flores (Cave Creek), Chris Callihan (operations manager), David Wimbley (surprise), Adam Lindell (Goodyear), Jim Swift (Litchfield), Chris Garman (President), Cody Kruger (Happy Valley), Chris Kanna (Arcadia) Note – Missing Howard Fleischmann from Peoria. It is key to us here at Wilhelm that you really get to know who you are doing business with. Our in store managers for the New Year are here to help and we are interested in building a long-term relationship with you. To help do this, here is a rundown of our 7 managers who will be in store throughout the year. With us, its personal and we want to make you feel as comfortable as possible when going through your auto repair and maintenance. Peoria Our new manager in Peoria is Howard Fleischmann, Jr. The Peoria store is located in the Historical Old Town of Peoria, AZ. Howard is the newest member of the Wilhelm management team and has 20 yea ... read more

The 5 most common reasons your “Check Engine Light” is on

There is not too much worse than discovering your check engine light appearing out of nowhere and having no idea where it came from or why it appeared. Literally hundreds of things can trigger a check engine light appearing out of thin air. It can be something as simple as a loose gas cap, or something a lot more serious. From our stores, here are the 5 most common reasons we see on a regular basis and a brief description of how damaging they can be; 1) Evaporative System Leak or Fault - The evaporative system is the system that manages fuel vapor. This is a very complex system that has many components including valves and pumps as well as many miscellaneous seals and hoses.  One potential cause of this could be something as simple as a loose or damaged gas cap. However, some problems here are much more complex such as needing electronic diagnosis or repairs. 2) Damaged Catalytic Converter - Firstly, what is this? The catalytic converter is an environmental control ... read more

Pulsating Brakes

Pulsating Brakes

A very common issue with any vehicle is to do with your brakes pulsating. If you are pulling off a highway and your steering wheel is shaking, or your seat then you may have a problem with your brakes that needs to be looked into. On this particular video blog, the ford F150 we worked on, the customer was experiencing problems pulling off the highway and their steering wheel was beginning to shake as they slowed down to a stop. The issue he thinks was caused by the previous weekend where he used his truck for towing heavy loads and this highlighted the problem. There is some indifference in pad wear and it needs to be evened out to stop this problem continuing to occur. See video below where master technician, Mike Reynolds explains exactly what is going on and how we solve this problem; https://youtu.be/cBZBVeSOnfw Also on this vehicle, the pads were cracked as you can see by the picture to our left; Cracked pads are caused by one thing ... read more

Wilhelm's annual Pet Food Drive

Another year brings another one of Wilhelm's annual Pet Food drives. We have once again teamed up with Chuck Waggin' Pet Food Party during the month of November as a perfect way to give back to our animals who need help getting through the holiday period. The way it all works is as follows. "Bring in two cans of non-perishable pet food items and we will give you $15 off any service or repair at any of our seven locations valley wide." This is our third consecutive year running our Pet Food Drive specially, and it has run with major success. Overall, it is our 18th annual food drive designed to give back to our community. Just lasr year, we donated almost 100 pounds of Pet food shelters, as well as over 300 pounds to human shelters to help their causes. In 2015, we donated even more!!! With your help, we are looking to exceed last years total and focus only on PET FOOD. Absolutely anything you can give can help us reach our targets together. Give us ... read more

How to avoid GDI Performance loss

How to avoid GDI Performance loss

GDI performance loss is becoming a much more common maintenance issue on a lot of newer vehicles. To the customer, it is a mysterious problem and most people do not even know it exists. Some vehicles owner don’t know they even own a GDI vehicle in the first place so the purpose of this video blog is to focus on educating our customers on what this maintenance service is, why it is recommended and how often you may need it. GDI stands for Gasoline Direct Injection. It is a service designed to keep your vehicles power and maintain fuel efficiency. It is recommended if you are experiencing any loss of power, loss of gas mileage and is recommended as a maintenance service every 15,000 miles on the newer GDI vehicles.  The service will help with the following; ⦁    Restores performance ⦁    Restores fuel efficiency ⦁    Restores power ⦁    Reduces harmful emissions To break down the process we had Greg Kamrath from BG ... read more

How much does it really cost to own a car?

How much does it really cost to own a car?

Life is becoming more expensive than ever and for the first time in a long time, the new generation are at risk of not making as much money as their parents did. Bills and credit card debt is stacking up and more people are struggling to get by how they used to. I don’t mean to be a downer on your mood today but one of your major expenses comes with owning a vehicle. Not only owning a vehicle, but maintaining it, registering it and insuring it. A car can really take its toll on your bank account. This blog talks about the real expense of owning a car and what it shows might shock you.  But if you pay close attention to how much your vehicle costs, it can also represent an opportunity to buy and own your car the right way and save a lot of money each year. The problem is, you don’t always understand the complete costs of owning a vehicle. As mentioned above we have 4 major expenses; The initial down payment (or total cost of the vehicle) Finance costs – most p ... read more

3 Reasons you should think about going electric

3 Reasons you should think about going electric

Lets start with a blindingly obvious statement, pollution is getting out of hand and whilst it might not directly affect our lifetimes, it will have major implications on our future generations. Limiting CO2 emissions would be a step in the right direction for this world. Electric cars will by no means “save the world” alone, but it’s a start to helping address these pollution issues. Here we look at 3 great reasons you should really think about going electric on your next vehicle and help save the world!!! Reason 1 – Electric cars are becoming “cool” Not so long ago options to buy an electric car were what you could say, limited! Now, all the major car companies are investing heavily in electric car technology and that is leaving us (the buyer) with much cooler options to choose from. Electric cars like the ones you see here are now fun to look at, exciting and incredibly powerful. Pictured: Tesla P90D and its absurd ludicrous mod ... read more

Everything you need to know on Shocks and Struts.

Everything you need to know on Shocks and Struts.

You may or may not have seen our annual offer to do with replacing your shocks and struts for a special offer price during the two months of September and October. But what exactly are shocks and struts? And how do they help with your vehicle? And when should I be looking to replace them? Hopefully, this little piece will answer all your questions or at least educate you on the importance of this car maintenance issue. Lets start with the “WHAT” part. To put things in the simplest terms possible, shocks and struts help keep your vehicles tires in contact with the road. That sounds pretty important, right? They help make your ride more comfortable so there is less jumping around when travelling on these bumpy Arizona back roads and your ride is as smooth as possible. They are also key components in the safe handling of your vehicle. They maintain the vertical loads placed upon the tires that ensure the tires stay in constant contact with the road while helping to maintain a ... read more