Surprise Auto Repair

5

I LOVE THE SEVICE THERE AND THE PEOPLE THERE ARE GREAT. I WILL NOT GO ANYWHERE ELSE FOR SERVICE.

5

I was extremely pleased with Wilhelm Automotive in Surprise. They are thorough, cordial and very honest. I will be back when I need assistance with my car.

5

They were very thorough and very helpful diagnosing my problem. After careful consideration we decided to purchase a new SUV.

5

I love this place and all of the people. They have worked on my Wife's Impala, my son's Jeep, my Cadillac CTS and my Chevy Pickup. All at very reasonable prices, all 100% complete to what was quoted. They don't cut corners and they do really prompt work. David is a real personable manager. Texas Dave has a great sense of humor. I really appreciate the friendly atmosphere. It builds trust that I don't get at other places. One other thing, the quote doesn't change from the bill. What they say the cost is, is what it is. Ya gotta love it!

5

Friendly and accommodating staff; skilled, thorough technicians. No one wants to pay for car repairs, but the staff tries to make it tolerable; they provide clear diagnosis and options. I recommend them to all my friends.

5

We can't believe the service we got at Wilhem Automotive! I am visiting SCW helping my mother deal with chemotherapy appointments and pain associated with her cancer. I am in love with Wilhelm! I arrived from out of town and had my Mom's car towed to them (persinickty BMW) - they walked us through each step with a thorough explanation of what they were finding and what our options were...they had us taken care of, with EVERYTHING fixed in a day and a half! LOVE THEM!! Mike was wonderful and pickup service by woman EXTRA-ORDINNAIRE!! xoxo

5

Called David to look at my 2014 mazda 6. I heard noises from the front of my car when braking. I was very concerned that my brakes would need to be replaced. David came back and told me that all I needed was to resurface front disc brake and rotors, and scuff pads. This was due to rotors being glazed. He quoted me a price. He said if I could live with the noise, I don't have to do anything. What a relief. David was awesome. No charge!!!! How many places of business are honest nowadays. I will take my car back for any service needed. I used Wilhelm in Goodyear, and recently moved, but the Surprise location will now be my go to have any repairs done. It is hard to find honest, and reliable customer service. If you are looking for this, I highly recommend them.

5

My son moved to flagstaff to attend college at NAU and needed a reliable vehicle. I had an old truck sitting in the garage collecting dust and I thought it would be perfect for him but I was concerned about the wear and tear that the vehicle had endured over the 14 years that I had driven it, so that brought us to Wilhelm. The staff was very friendly and my truck was in and out of the shop in a few short days, which was surprising considering the laundry list of repairs that was needed. The staff also helped us save a few hundred dollars. The mechanics knew exactly what they were doing and were very trustworthy. I highly recommend Wilhelm to anyone going through car troubles.

5

I took my truck in for a hard to find minor oil leak that I've lived with for two years and after concluding it was a bad timing cover, they replaced it and I still had the same leak the next day. Got it back in to take a look at it and finally!...they found it where no one else thought to look. No more leaks and a free serpentine belt too boot! Hats off to there shop, the Technician who worked on it and to David Dokes, who kept me up to date on the repairs, in a very timely manner, as I needed my truck for work.

5

The reception and service work have been excellent. I've had 35 years of experience in automative repair and can tell they are honest and do good work.

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