They always provide prompt and excellent service at a price that is fair (considerably below dealership prices). Their facilities are not grimy and unpleasant.
They are honest, fair and timely. They explain everything very thoroughly.
I came in for a basic oil change and to have them inspect an oil leak as well. Well unfortunately the problem they found was significant BUT they really worked with with me not only to get it fixed the same day but also to make it as affordable as they could for me. Mike was patient with all my questions and gave the absolute best customer service in such an unpleasant situation. Me and my family will never take our vehicles anywhere else for service again and I strongly recommend these guys!
I needed the break lights replaced on my Fiat 500. I called Wilhelm in Surprise, to see if they work on Fiats and they told me to bring my car in that day and they would replace my lights. I was very pleased with their customer service and their work. I will go back if I need my car worked on.
First time customer, booking was easy, work was done on time as promised,
Thanks for taking the time to take a quick look at my fluids, battery, tires etc. before heading up north to Canada. Very appreciated...and the confidence and advice you provided was extremely worthwhile. Thank you!
I have some people to ask questions too. Every one is very helpful. Thank you all.
First time customer to Wilhelm.Front Dess service from Mike and Nikki was exceptional. All work was explained thoroughly and was completed on time with no surprises. Definitely will go back again.
I brought by Audi TT into Wilhelm for a road check before driving it to Minnesota. They did a thorough check, suggested some things I will want to take care of in the future along with estimates. I was pleasantly surprised when they told me there was no charge for the check. I have had both my cars serviced there in the past and have been very happy with their expertise on Audis as well as Cadillacs.