Surprise Auto Repair

4

We had some communication issues on my initial visit to have my oil changed and fix my brakes. I had informed the shop of the problem with my brakes and authorized them to fix the brakes up to and including replacing pads and rotors. Instead they just inspected the brakes which required me to schedule another appointment.

5

I have appreciated the service I receive at Wilhelm's since I discovered them 4 years ago. My only complaint is that they are no longer open on Saturday! They are great. :)

4

We have been coming to Wilhelm's ever since they opened in Surprise. Needless to say, we have been satisfied with the workmanship and all the people associated with Wilhelm's. However, our last visit in Feb. of this year was disappointing. We paid over $500 to have the entire mechanism for raising and lowering a window on the back passenger side. Now, whenever I close the door the window rattles as if loose and I fear that the window glass will eventually break. Not a good fit for $500.

5

Awesome service with reasonable prices. I have brought both my wife's car and my own there and have always been treated fairly. Friendly staff, great work and they have never tried to tell me something was wrong when it wasn't. Would recommend them to anyone and will definitely go back if I have any other car needs.

5

Wilhelm did an awesome job, they were willing to work with me to find a solution to my vehicle's problem. I will definitely use them for all my future maintenance and needed work.

4.5

I am well pleased with there service, helpfulness, friendliness, honesty and efficiency. I highly recommend them. Lois Swanson Not sure I clicked the stars correctly but I want it to be 5 stars.....or higher!

4

We had a maintenance procedure done on our SUV at Wilhelm's. Due to a glitch with the vehicle and no fault of Wilhelm's, we had to do a more expensive trans. flush that increase both labor and parts cost. The owner there took me into the bay to show the problem and explained in detail the issue and the resulting changes needed for the procedure. This was at the end of the day but they expedited the work early the next morning so I could go to appointments, etc. and not be inconvenienced.

5

Everyone there seems so polite and helpful to customers. The work was completed promptly and the results and repair recommendations were thoroughly explained. Getting my car repaired is not high on my list of pleasurable activities, but you make it as good as it can be.

5

Wonderful group of employees! Honest. Professional.Skilled. Never had an issue with the work they do for me.

4

excellent service great customer satisfaction.

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